Frequently Asked Questions
Everything you need to know about PGYTECH gear and services.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. International shipping generally takes between 7 to 15 business days depending on your location and selected shipping method.
Does PGYTECH offer a warranty on its photography accessories?
Yes, we offer a limited lifetime warranty on our carrying cases and bags, and a standard 1-year warranty on electronic components and mechanical accessories against manufacturing defects.
What is your return policy for unsatisfied purchases?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Are PGYTECH products compatible with all major drone brands?
Our products are specifically engineered for compatibility with major brands like DJI, Autel, and Parrot. Please check the 'Compatibility' section on each product page for specific model details.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.